If you are a Smartchoice customer, our Valda Energy app will allow you to make payments, view usage and monitor your account balance, on a desktop, mobile phone or tablet. This means you can always access your customer account at a time that suits you, whether in the office or on the move.
To see whether your browser is compatible with our webapp, please view our FAQ here.
With our app, you can get a number of great benefits, including:
After you log in, you will be taken straight to the App homepage.
Here, you are presented with your account balance and an estimate of how many days of energy you have left. This works in a traffic-light colour system, progressing from green, to amber, to red, to indicate how much credit is left.
You are also able to see how much you have paid each month in an easy to view graph.
At the bottom of the screen, there are some quick link icons - Usage, Payments, and Account, to allow easy naviagation to key areas.
If you are on a mobile, to navigate the app, click on the menu icon in the top left corner of your screen and the navigation bar will be revealed, as shown here.
If you are on a tablet or using the webapp on a desktop, the menu will be permanently displayed on the left hand side of your screen.
You can then click on the relevant page that you would like to visit.
Smart meters give your business the data it needs to make informed decisions to cut your business' energy consumption and save money, but using our energy app makes this even simpler.
You can click on the 'usage' button on the navigation menu, and it will show you an easy-to-understand graph displaying the energy you have used. This will be shown as a solid line if you have a smart meter (i.e. your accurate usage), or as a dotted line if you do not yet have a smart meter (i.e. your estimated usage).
Just above the graph, you can toggle between month and meter point to get a better understanding of your energy usage pattern.
And just under the graph, you are able to view a description of what meter point each line represents with icons to show if this is electricity or gas.
If you do not yet have a smart meter, please contact us and we can arrange to install one for you at no extra cost.
You can view your invoices by clicking on the 'Payments & Invoices" button on the navigation menu.
Here, you will be shown a reminder of your balance, when your next payment is, a summary of your previous payments, and a green 'make a payment' button.
By clicking on a previous payment in the list, you can view a slightly more detailed view of the particular invoice.
You can click on the green "download" button to view the invoice as a PDF. This will be the most detailed view. Your first invoice will be generated 30 days after your site has gone live; then every 30 days thereafter.
You can make payments by clicking on the "make a payment" button found within the "payments" section, or at the bottom of the navigation menu.
At the top, you are shown which card you're using to pay with, with a dropdown menu to choose previously used cards, or to add a new card.
Below, there are options to top up your account with smart suggestions that will cover your payments for 1 week, 2 weeks, 4 weeks or 6 weeks based on your current usage. Or, you can enter any amount you would like.
At the bottom, you are also given the option to contact us to set up a Direct Debit, standing order or BACS too. With flexbile payments, it is completely up to you how you pay, when, and how often.