Accessing your customer account

Please select which tariff you have with us:

Valda SmartChoice
tariff

For all customers with contracts agreed after 1 August 2020, please click below.

Valda SmartChoice

Other Valda Energy
tariffs

For all customers with contracts agreed before 1 August 2020, please click below.

Valda Energy

Need any help?

If you need any assistance setting up a log-in or help in accessing your account, please contact us through one of the channels below and we'll be happy to help you.
Customer Services

Customer Services
0330 390 4510

8am-6pm, Monday to Friday.

Website LiveChat

Website LiveChat
Chat to us

8am-6pm, Monday to Friday.

Email

Email
Contact us

We will respond in 48 hours.