Book your smart meter install

How to book your installation:

1. Using the form below, please give us three dates you are available to have your free smart meter installed. Please only give dates of at least three weeks from today and onwards (excluding weekends and Bank Holidays).

2. We will confirm which of your three preferred dates we have successfully booked your installation appointment for within 48 hours.

Smart meter booking form

Your customer ID number (or business name)

Contact name^*

Contact number^*

Contact email address^*

First date^*

Preferred time of day for first date

Second date^*

Preferred time of day for second date

Third date^*

Preferred time of day for third date

Does your premises have parking for the engineer? If yes, please detail where. If no, please detail alternative local parking.^*

Any comments:

Is your meter located over 8 feet from the ground?

Installation usually takes no more than an hour, with the power or gas being turned off for only approximately 30 minutes. Standard installations are between 08:00-18:00. Out of hours installations can be made with prior arrangement, but an additional charge may apply. Installations are free of charge for all our customers.

If you have any questions, please get in touch with our Customer Services team on 0330 390 4510, 08:00-18:00, Monday to Friday. For more ways to contact us, please view here.

For more information about smart meters, check out our FAQs and visit our smart meter benefits page.

Smart Metering Installation – Code of Practice

Valda Energy will install your smart meter in accordance with The Smart Meter Installation Schedule. This is a set of rules and standards to be followed when installing a new smart meter for a small business energy customer.

By signing up to SMIS we have promised to:

Provide a high standard of service throughout your installation.
Minimise the disruption to your business.
Help you to maximise the smart benefits that your new meter offers you.