These terms and conditions apply to you if you have agreed a formal contract with us for the supply of electricity and/or gas to a property. Your welcome pack will indicate which product you are on.
Valda SmartChoice from 1 October 2022 (all customers) view here.
Valda SmartChoice for customers agreeing contracts from 18 July 2022 view here.
Valda SmartChoice for customers agreeing contracts from 7 February 2022 view here.
Valda SmartChoice for customers agreeing contracts from 28 May 2021 view here.
Valda SmartChoice from 3 August 2020 view here.
Standard supply from 17 September 2019 view here.
These terms and conditions apply to you if you are the owner or occupier of a property to which we supply energy and you have not agreed a formal contract with us for that supply.
Deemed supply from 22 January 2021 view here.
Deemed supply from 23 October 2019 view here.
These terms and conditions apply to you if you have agreed a contract with us for the purchase of electricity and other benefits from you.
Power purchase for contracts agreed or renewed from 02 November 2022 view here.
Power purchase for contracts agreed or renewed from 16 October 2020 view here.
Power purchase from 23 February 2020 view here.
These terms and conditions apply to you if you have agreed a contract with us for payments under the feed-in tariff scheme.
Feed-in tariff terms from 1 April 2020 view here.
These terms and conditions apply to you if you download or use our mobile app or desktop portal.
App terms and conditions from 3 August 2020 view here.
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