Get in Touch

View all contact details for Valda Energy. Chat with us, access emergency information and locate our office.

Customer update

COVID-19 update: Please be assured you can reach us through all our usual contact channels.

Our commitment and responsibility to customers has never been stronger and we will continue to provide a full service to all our customers.

Our COVID19 help and advice
Get a quote phone number

Get a Quote
0330 124 2023

9am-5.30pm, Monday to Friday.

Customer Services telephone number

Customer Services
0330 390 4510

8am-6pm, Monday to Friday.

Payment Team telephone number

Payment Team
01869 717200

8am-6pm, Monday to Friday.

Email us
Book smart meter install

Smart meter install
Book here

Submit meter read

Submit a meter read
Click here

What can we offer you?

Emergency help

Smell gas or suspect a leak?

Call the National Gas Emergency Helpline on 0800 111 999.

Experiencing a power cut?

Call 105 (free) to get help and advice from your local network operator.

Get in touch

Please complete our online form providing us with as much information as you can and our Customer Service Team will aim to respond to your email within 48 hours of receipt. Alternatively, if your request is urgent please call us on 0330 390 4510.

For information about how we handle personal information, please see our privacy notice


Unit 11, Talisman Business Centre, Talisman Road, Bicester, OX26 6HR

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