Our commitment and responsibility to customers has never been stronger and we will continue to provide a full service to all our customers.
Our COVID19 help and advice
Get a Quote
0330 124 2023
9am-5.30pm, Monday to Friday.
Customer Services
0330 390 4510
8am-6pm, Monday to Friday.
Payment Team
01869 717200
8am-6pm, Monday to Friday.
Call the National Gas Emergency Helpline on 0800 111 999.
Call 105 (free) to get help and advice from your local network operator.
Please complete our online form providing us with as much information as you can and our Customer Service Team will aim to respond to your email within 48 hours of receipt. Alternatively, if your request is urgent please call us on 0330 390 4510.
For information about how we handle personal information, please see our privacy notice
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