Get in Touch

Contact our UK-based call centre by phone or Live Chat.

How can we help?

Please note our busiest times are between 12:00-14:00. You may find our Live Chat to be quicker.
Get a quote phone number

Get a Quote
0330 124 2023

09:00-17:30, Monday to Friday.

Moving business premises

Moving Premises?
Click here

Or call us on 01869 717 156
09:00-17:00, Monday to Friday.

Make a payment

Make a payment 
Click here

Book smart meter install
Book here

Submit a meter read

Submit a meter read via the Customer Portal

Click here
Need help? Check out our guide

Smart meter feedback logo

Meter install appointment feedback
Share here

Media Enquiries Icon

Media Enquiries
Click here

Need more help?

Valda Energy customer services phone number

Customer Services
0330 390 4510

09:00-17:00, Monday to Friday.


Valda Energy contact request form

Contact Request Form
Click here

Please fill out the form


Valda Energy website LiveChat

Website Live Chat
Chat to us

09:00-17:00, Monday to Friday.



Can't wait on the phone? Try our telephone Callback 

With Callback, you don't need to stay on the phone to wait for a member of our team to become available. After dialling in, simply select callback when given the option, then hang up. You won't lose your place in the queue and when your number moves to the front, we'll call you.

What can we offer you?

Emergency help

Smell gas or suspect a leak?

Call the National Gas Emergency Helpline on 0800 111 999.

Experiencing a power cut?

Call 105 (free) to get help and advice from your local network operator.

Valda HQ


Unit 11, Talisman Business Centre, Talisman Road, Bicester, OX26 6HR

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