How to read your business energy invoice

This is your unique energy account number that we have assigned to you.

This is a unique number that is assigned to each invoice.

This is the address we send your invoice to.

This figure is calculated based on the amount of energy you have used between the two dates shown. Your usage is calculated from your meter reads we receive. If you don’t have a smart meter, providing regular meter reads helps us accurately calculate your bills.

To ensure you only pay for what you've used, please submit regular meter reads through the Valda Customer Portal.

For those eligible for the Energy Bill Discount Scheme, the gas and electricity charges shown already incorporates your discount.

This is your balance at the end of this billing period.

A negative balance (e.g. -£500) means you are in credit. If you were to switch from us, that amount of credit you have accrued will be returned to you.

For those eligible for the Energy Bill Discount Scheme, the New Account Balance shown already incorporates your discount.

This section informs you when your payment is due. Depending on your chosen payment method, this area may look different. This example shows a customer who pays by Direct Debit.

The long number at the bottom is your Meter Point Administration Number or MPAN (see 7C below), a unique identifier for your electricity supply. In the example shown, the MPAN is 1020304567891.

This box also contains important information used by energy suppliers to identify your electricity supply point.

This number helps ensure we are billing you accurately for the energy you are using.

You will need your unique MPAN number when changing supplier or moving site.

This letter is specific to your geographical area. In the unlikely event of a temporary emergency disconnection instructed by the National Grid Electricity System Operator (ESO), this will help you determine when your premises is timetabled to be without power. There are 18 blocks across Great Britain, which are assigned a letter between A and U.  

To find out more information, visit the Energy Networks Association website. 

These numbers can be found on the front of your gas and/or electricity meters. The number on your bill should always match your property’s meter.

The letter after your meter reading determines the type of reading we have used to calculate your consumption:

• E = Estimated Reading
• C = Customer Reading
• No letter = Actual Reading 

You'll find more detailed information about your tariff here, including unit rates and standing charges.The units charged are reflective of the reads listed in section nine. We then use your tariff to calculate the charges.

There are six types of energy rates. These are:

• Unit rate
• Day rate
• Night rate
• Off peak rate
• Weekday rate
• Evening/weekend rate

The Total excluding VAT is detailed at the bottom of section 11.

The MPRN (Meter Point Reference Number) is your Gas reference number, unique to gas your supply points. 

You will need your unique MPRN number when changing supplier or moving site.

These numbers can be found on the front of your gas and/or electricity meters. The number on your bill should always match your property’s meter.

This will be based on any meter reads that we have either received from your smart meter, you have given us, or estimates.

You’ll find more detailed information about your tariff here, including the type of rate you are on and standing charges.

The Total excluding VAT incorporates your discount detailed in section 18.