The new scheme will be available to eligible customers on a non-domestic contract including:
The level of support for each organisation will vary depending on the type and date of the contract. For example, customers who signed a new contract in February 2023 are eligible but will receive zero discount; this is because those customers are benefiting from lower wholesale prices and therefore better rates.
Eligible customers will receive a discount per unit on their energy bills during the 12-month period. This is subject to a maximum discount.
The threshold prices and maximum discounts have been set at the following:
Discount rates are published by the Department for Energy Security and Net Zero using wholesale prices and the price thresholds. The discount is only applicable to the wholesale element of the price. Valda will automatically apply the discount on monthly bills for all eligible customers who qualify for a discount.
To view the lastest information about the Energy Bill Discount Scheme, please click the button below to visit the government's website.
The UK Government is offering a higher level of support to ETIIs. Eligible businesses must apply to the Government by 24 July 2023 to receive support. For more information and to apply, please click the button below:
The heat network discount provides a higher level of support to heat networks, whose end consumers are domestic. Eligible businesses must apply to the Government by 24 July 2023 to receive support. For more information and to apply, please click the button below:
The government has announced the Non-Domestic Alternative Fuel Payment (ND AFP) scheme, part of the cost-of-living assistance package for non-domestic customers over winter 2022 to 2023.
Qualifying customers will be credited a one-off payment of £150, which will appear on their next bill. You do not need to do anything as this will automatically be applied to your account.
For more information on the ND AFP scheme, visit the GOV.UK website.
There's help available if you want to talk to someone about your bills or other debts.
If you would like free independent debt advice about energy or other bills, you may want to contact Business Debtline free on 0800 197 6026 from 09:00-20:00, Monday to Friday.
You may also find it helpful to seek advice on energy efficiency and reducing bills. The Energy Saving Trust has lots of advice on how to save energy. You may also find some of our energy-saving blogs useful.
If you would like information about the finance options available to your business, you may want to contact the British Business Bank. The British Business Bank is owned by the UK Government and it is dedicated to increasing the supply of credit to small and medium sized enterprises as well as providing business advice services.
According to published data, there are around £13+ billion of unclaimed means-tested benefits in the UK. If you would like to know whether you could benefit from this unclaimed income, please use the Government Published Calculator.
If you would like independent debt advice about your personal finances, please refer to the Debt Charity Step Change.
To find out what support is available to help you with the cost of living, visit Help for Households.