How can I help reduce costs over winter?

Did you know that UK businesses typically see their energy usage increase by more than 35% for electricity and over 250% for gas over the winter months?

Below are three ways you can help reduce your energy costs and prepare for the colder months ahead.


Send regular meter reads to avoid overcharging

If you don't yet have a smart meter and you haven't given us a meter read in the last few weeks, then your next energy bill may not be accurate.

We use meter reads to calculate your bill and if we don't have reads, we use estimates based on your previous usage instead. So, to ensure you only pay for what you've used, please send us your meter reads, regularly via the Customer Portal

You can download the portal as an app from the Apple Appstore and Google Play, or access it by computer or laptop using the URL

We recommend two to five days before your next invoice due date, so it’s included on your next invoice.


Change to a smart meter

To make things simpler, install a smart meter. Get more accurate data on your energy usage and only pay for what you use.

Even if you are not on a fixed term contract, you can still get the benefits which include:

  • Monitor usage - be more aware of the energy you're using with access to accurate usage figures.
  • Saves you time - you will no longer have to submit regular meter reads. It's the hands-free approach for a busy business.
  • More accurate billing - no more estimated bills. Smart meters track your actual energy usage and send back the reads digitally.  Meaning you only pay for what you use.
  • No extra cost - no installation or maintenance costs to you.


Arrange for your free smart meter now and choose a time slot to suit you here.

If you already have an appointment for your smart meter installation, you do not need to contact us.  


Visit Energy Saving Trust for advice to save energy

You may find it helpful to seek advice on energy efficiency and reducing bills from the Energy Saving Trust. They offer lots of advice on how to save energy.

You may also find some of our energy-saving blogs useful, such as: From technology to energy: how small businesses can save money.


Any questions?

If you have any questions about your account or anything detailed within this email, please contact us on 0330 390 4510, 09:00-17:00, Monday to Friday and we will be happy to help. 

Alternatively, you can use the Live Chat function on our website.


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