Book a Smart Meter install

Installation usually takes no more than an hour, with the power or gas being turned off for only approximately 30 minutes. Standard installations are between 08:00 and 18:00. Installations are free of charge for all our customers.Out of hours installations can be made with prior arrangement, but an additional charge may apply. 


If you have any questions, please contact our Customer Services team on 0330 390 4510, 09:00-17:00, Monday to Friday. Or, for more ways to contact us, please view here. If you would like more information about smart meters please read here, or our FAQ section

Smart Metering Installation – Code of Practice

Valda Energy will install your smart meter in accordance with the Consolidated Metering Code of Practice (CoMCoP). This is the industry standard for meter installations including smart meters. For more information, visit Frequently Asked Questions - REC Portal

By signing up to CoMCoP we have promised to:

  • Provide a high standard of service throughout your installation.
  • Minimise the disruption to your business.
  • Help you to maximise the smart benefits that your new meter offers you.
  • Tell you if we can’t install your smart meter and talk through your options.