What do I need to do to prepare for my smart meter installation?

Before your smart meter is installed, our installation partners will ask you a number of questions to ensure you are prepared. 

This will include:

• Confirming you are happy with the power down time.
• Confirming the type of meter you have.
• Describing the meter location in your building and any potential access issues (i.e. if there are any obstructions, whether a ladder may be required, etc.).
• Whether any permits are required to access the site.
• Whether you would like a confirmation email and a reminder text message.

If you have any further concerns or questions, feel free to contact our helpful team on 0330 390 4510.