Before your smart meter is installed, our installation partners will ask you a number of questions to ensure you are prepared.
This will include things such as:
- Confirming you are happy with the power down time.
- Confirming the type of meter you have.
- Describing the meter location in your building, and any potential access issues (i.e. if there are any obstructions, whether a ladder may be required, etc.)
- Whether any permits are required to access the site.
- Whether you would like a confirmation email and reminder text message.
If you have any further concerns or questions, feel free to contact our helpful team on 0330 390 4510.