Many customers who are in debt are on standard variable or deemed rates. That is when you are either out of contract with us, or you have moved into business premises that we supply, but you have not agreed a fixed term contract.
You are paying our most expensive rates, so the way to make that cheaper is to get a fixed price energy contract for one, two or three years. Then you will know how much you are paying each month.
Contact our helpful sales team on 0330 124 2023, 08:00-18:00, Monday to Friday, to discuss the contract options best suited for you.