How do I change my payment date?

If you have set up a regular payment with your bank card or Direct Debit but you need to change the date, just get in touch and we’ll talk to you about how we can help.

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What should I do if I smell gas?

Read our FAQ to find out what to do if you smell gas. To report a gas emergency, or if a pipeline is struck (even if no gas leak has occurred) call the National Gas Emergency number.

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What happens if there is a power cut in my area?

Read our FAQ to find out what to do if there has been an electrical power cut in your area, or if you may have a fault with your fuses, trip switches, internal wiring or an appliance fault.

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How do I switch to Valda Energy?

Switching to us is simple and hassle-free. You can simply call us or get a quote on our website in under 60 seconds.

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