Installation usually takes no more than an hour, with the power or gas being turned off for only approximately 30 minutes. Standard installations are between 08:00-18:00. Out of hours installations can be made with prior arrangement, but an additional charge may apply. Installations are free of charge for all our customers.
Please note that if you cancel your installation 24 hours before your appointment you will incur a charge of £150. This charge covers the cost of the engineer's visit and administrative fees.
Smart Metering Installation – Code of Practice
Valda Energy will install your smart meter in accordance with the Consolidated Metering Code of Practice (CoMCoP). This is the industry standard for meter installations including smart meters. For more information, visit Frequently Asked Questions - REC Portal
By signing up to CoMCoP we have promised to: