To report a gas emergency, or if a pipeline is struck (even if no gas leak has occurred) call the National Gas Emergency number on 0800 111 999 (available 24 hours a day).
In the event of an emergency:
- Do not smoke or light matches
- Do not turn electrical switches on or off
- Open doors and windows
- If safe to do so, turn off the meter at the control handle unless the meter is in the cellar