If you are moving premises, please call on 0330 390 4510 to let us know the exact date you moved, your forwarding address and provide a meter read. We will then issue you a final invoice to ensure you only get billed for what you use. If your account is in credit, please contact us for a refund.
Do not cancel your direct debit until you have paid your final bill.
The same information is required when moving into a new property.