If you are unable to download the Valda Energy app, you can access our webapp online.
A webapp is like an website, but with added functionality. Our webapp can be accessed by entering our app URL into a web browser. This option is best for customers who like to access and manage their customer portal via their laptop or desktop. But, you can still access the webapp though your mobile phone or tablet if you wish.
For more information, please view our page on accessing the app for the first time.
If you are still experiencing problems, please call our friendly team on 0330 390 4510 and we will be more than happy to help.