Head of Metering Services

Bicester, UK | Infrastructure
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Company Overview

Valda Energy Limited is a new business to business energy supplier within the UK.  Backed by an investment and management group with extensive experience of running a supply business within the UK market, Valda is a well-funded start-up, launching propositions to customers in the latter part of 2019. 


Responsible for

As Head of Metering, you will be responsible for the end-to-end smart meter roll out programme including install and performance. Working closely with third party MOPs you will be required to deliver on business objectives, conducting service reviews and address issues raised.  You will work closely with Customer operations in resolving metering exception queriessupporting with data flow management both for gas and electricity for our B2B portfolio.  Taking ownership of metering processes and offering training support with a longer-term vision of building a team of metering specialists.    

  • Responsible for dealing with supplier side metering exceptions 
  • Review internal processes and support with training documents to ensure consistency 
  • Liaise with internal teams and external parties on the resolution of industry enquiries 
  • Identify, design, and implement operational and management reporting requirements 
  • Ensuring that all metering processes are compliant with legal and regulatory constraints 
  • Report back to the business on progress, opportunities, and risks 
  • Responsible for delivery of strategic goals and KPIs 
  • Keep up to date on sector news 



  • Management and monitoring of Smart Metering  
  • Knowledge of electricity and gas process  
  • Knowledge of principal industry data flows 
  • Relationship management.  


Skills and Abilities

  • Ability to work well under pressure 
  • Good attention to detail (analytical, methodical, and tenacious) 
  • Excellent interpersonal and communication skills 
  • Ability to prioritise and manage your own workload with minimal supervision 
  • Willing to learn new subjects and acquire new skills 
  • Comfortable working in a dynamic and evolving environment 
  • Inquisitive & analytical with good knowledge of Microsoft Office Suite, especially excel 
  • Problem solving and root cause analysis  
  • Self-motivated and inquisitive  
  • Effective communicator